Quality Assurance Resumes: So, selecting a suitable resume template is also a duty of candidate. This section acts as a 30-second sales pitch. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Project Management Process Improvement Resume Sample should properly be created. Employers / Post Job: What. Both resume objective and summary can do that, but only if written properly. Conducting Product Audit, Process Audit to reduce non-compliances & achieve customer satisfaction. Responsible for capturing and integrating lessons learned into business practices, Highly motivated individual who is capable of leading bold change in a matrix organization, Experience across the value chain of capital equipment project execution – in large or small businesses, but preferably both, Experience with industrial and utility power generation, air quality control and balance of plant equipment is highly desired, Proven experience championing and driving cross-functional change initiatives that include the implementation of IT solutions, Experience with defining prioritized, detailed action plans and creating business cases for broad, complex business improvement initiatives, Fluency with quality management systems and proficiency with modifying existing or creating new policies, procedures, work instructions and training material in support of ongoing improvement initiatives, Strong interpersonal and relationship building skills with demonstrated resourcefulness and flexibility both internally and externally, ERP implementation experience highly desired, Willingness and ability to travel both domestically and internationally, Proficiency with Lean Six Sigma tools and methodologies, including root cause analysis, Lean Six Sigma certification highly desired, BS in Engineering with 10 years of experience with industrial and utility power generation, air quality control and balance of plant equipment, 1 – 3 years of relevant work experience in project management and data analysis; experience in process improvement and / or change management preferred, Demonstrated knowledge of SQL preferred; experience in SQL Server a strong plus, Technical competency in Six Sigma skills (DMAIC, Lean, Six Sigma, or Change Management) a strong plus, Strong proficiency in analyzing data sets and identifying root causes, determining cause/effect relationships, and assessing impact of changes, Experience with building upon analysis to deliver actionable, data-driven recommendations and successful outcomes, Ability to facilitate and influence cross-functional stakeholders, Competency in tailoring clear verbal and written communication for a wide variety of stakeholders, Thoroughness in tracking numerous, detail-intensive tasks while ensuring their completion and accuracy, Demonstrates personal initiative and actively assumes responsibility and ownership, Willingness to challenge assumptions and current practices across the organization, Leads projects and working teams to deliver expected results, Applies continuous improvement tools and techniques, as well as other Lean Six Sigma principles and tools, toward a variety of projects, Facilitates workshops and targeted improvement events to help teams quickly achieve strategic objectives, Works with local team members to identify and prioritize continuous improvement opportunities, Works with functional and site leaders as a "thought leader" to create future state improvement roadmaps with clear executable plans that are in line with the business strategies improvement needs, Works with local team members to instill effective daily work management behaviors, such as daily metric review, Contributes toward building a grass-roots culture of continuous improvement, Coaches other employees on the use of various tools, concepts and practices foundational to Lean Six Sigma in order for employees to build self-sufficiency, sustainability and scalability, Participation in Communities of Practice, leading of Lean/Six Sigma training classes, documentation of business processes and completion of required continued learning, Six Sigma Certified Black Belt / Green Belt, Experience in data collection and analysis for Master Black Belt projects, Management in leading, training and coaching high performing Lean Six Sigma teams is a plus, Demonstrated understanding and experience in continuous improvement, process management, or system thinking (4 to 6 years), Black Belt/ Green Belt or Lean Practitioner Certified, Experience Transactional business process, or operations required, Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and memos, Proficient with Microsoft Powerpoint, Excel, and Word, 0-25% travel expected (expectations shown are targeted ranges; actual travel required will vary by project and can exceed or go below targeted amounts. Achieved 10 to 20% savings in inventory purchases after optimizing warehouse operations and analyzing the company’s fast-moving products. Establishing an organization and then setting it on the path to success requires certain pre-requisites to be followed… Professional Summary. Have worked for over six years as a project manager for various IT firms. Additional skills are listed such as procurement, planning and quality control. Top 8 business process manager resume samples In this file, you can ref resume materials for business process manager such as business process manager resume samples, business process manager resume writing tips, business process manager cover letters, business process manager interview questions with answers… Proficient in data mining & data visualization to deliver compelling business value to clients & successfully execute projects. Serves as subject matter expect regarding customer pain points and able to translate experience into improvement opportunities. Download Business Process Improvement Resume Sample as Image file, Process Improvement Manager Resume Sample, Process Improvement Analyst Resume Sample, Process Improvement Engineer Resume Sample, Business Process Management Resume Sample, Process / Controls Engineer Resume Sample, Passionate about achieving goals, process improvement and learning new processes and technology platforms, Work with department leaders on SOP updates due to enhancements, Flexibility to work on any initiative deemed strategically important, Support User Acceptance Testing strategies and execution plans, Represent Customer Service Accounting/Front End, as a liaison with other project units to share in best practices, Proficient in Excel, Word, Process Mapping, PowerPoint, and Access, Prepare and review business and function documentation and test plans, Responsible for forum meeting preparation and facilitation. PROFESSIONAL EXPERIENCE. After all, once you’re done with the analysis, you probably want to do something with the findings, and for that, you need the right methodology. ... Home » Resume » Resume Examples » Business And Operations Resume » Process Improvement Consultant Resume. Process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Assists with special projects. Business Process Analyst III Resume. Public Relations and Communication: Excellence in written and verbal communication, public speaking and negotiating; Problem Solving, Teaching, Coaching, and Process Improvement; Purveyor of Mentorship, Volunteerism, and Civic Engagement Getty Images/iStockphoto. Respect and engage the people. Hard-working, efficient, detail-oriented IT project manager (PMP), highly skilled in Agile, Scrum, Vendor Management and Business Process Improvement. Specialize in assisting senior management within organizations. Prepared all ad hoc reports and provided required support. Typical job duties listed on a Process Improvement Specialist resume sample are discussing business needs with clients, analyzing the business, identifying areas that need improvement, compiling data, recommending training activities, and organizing team building sessions. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. • Saved $58 million by incorporating continuous process improvement, business process outsourcing, and cost reduction strategies. Sign in. Very good programming skills, You are capable to take decisions quickly and work calm and collected under time pressure, Responsible for the delivery on a smaller enterprise process improvement initiatives or works with a team on larger enterprise process improvement initiatives, Responsible for all phases of the established process. I was Project manager & business analyst for the Project www.steelmartindia.com – A steel exchange portal that was certified by “GARTNER” at “Business model level 3” & was rated highest for robustness & efficient process mapping. Facilitate close relationships with multiple vendors to ensure accuracy of inventory ordering, configuration changes and ATM readiness by providing detailed and accurate responses to changes in schedule, request. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. Reduced scrap cost by $120,000 through investigations, process changes, and training classes. Provides staff and physician interventions as appropriate, incorporating process improvement tools. Must be able to communicate effectively in the role as trainer, coach, and mentor, Communicating to employees at all levels of the organization and must be able to speak the language of front-line workers, as well as C-level executives, Ensuring projects increase the organization’s competitive advantage and financial performance, Acting as a connector between Process Improvement / Lean / Six Sigma projects and executive leadership by keeping leadership involved in quality improvement efforts and securing continued commitment and resources, Driving success, with a view of the big picture, and quantifying a project / solution’s impact, Use slides, graphs and charts to tell the story and show process improvement in highly visible and easily understood visual forms, Promoting data-driven solutions rather than subjective conjecture, Communicating progress, delivering recommendations and facilitating decisions with senior executives, Minimum 5+ years experience in a process improvement function with internal consulting, process re-engineering and/or change management role, preferably in Financial Services industry, including roles of influence and with consistent interactions with Senior Business leadership, Relevant business experience in Six Sigma/Quality Leadership, project management, re-engineering processes, and financial services (JP Morgan Chase background preferred), Proven track record of setting strategic direction, influencing/consulting with senior leadership, and improved bottom line results, Hands-on re-engineering experience leading and coaching quality improvement projects, Strong strategic, analytical/problem solving skills, Consulting and/or experience managing large cross-functional projects, Can coach Business Leader, Champions and Sponsors on the ideal strategy to promote productivity and quality within and across functions, Global Supplier Services Line of Business knowledge is a plus, Can lead multiple quality improvement projects and teams through the DMAIIC process using Six Sigma techniques, Bachelor's degree required. Business process improvement software. Worked with external suppliers to ensure acquisition of highest quality manufacturing components at most economic price. Business process improvement software. From there, unnecessary tasks are dropped. Responsible for assessing, communicating and mitigating risk with improvement initiatives, Accountable for achieving objectives of improvement initiatives and making sure that the changes stick by defining governance and are effective by creating metrics and dashboards. BPM is a methodology of continuous re-examination and improvement of business processes. All this analysis, construction of drawings and diagrams is significantly sped up with the usage of software to improve business processes. • Generated $10 million in incremental revenue and $14 million in EBITDA despite challenging economic conditions. Provides guidance for the implementation of Evidence Based Medicine in quality initiatives and/or throughout the pathway program. … You will demonstrate value by utilizing Process Improvement / Lean / Six Sigma tools and techniques, such as control charts and a root cause analysis, Clearly defining outputs in the form of gains that can easily be measured and quantified, Managing multiple Process Improvement / Lean / Six Sigma projects in order to accomplish measurable business process improvements, Employing Process Improvement / Lean / Six Sigma tools and analytics into organizational operations in order to accomplish business objectives, Planning, designing, and accomplishing of key projects, Demonstrating the ability to quickly understand how a team works and the ability to influence, motivate and get along with others, Serving as a strong change advocate who pursues organizational change without upsetting employees. OBJECTIVE. Process improvement is one of the best ways to enhance your competitive advantage in the market. Activity table Sequence Activity title Owner Activity description Associated controls Gap or control issues Issue Affirmation criteria 1.1 Compensation change request Human resources … - Instantly download in PDF format or share a custom link. Location: Cumming, GA, 30041. Summary Process Improvement Consultant works with businesses to make processes more affordable, efficient or technologically-advanced. Recommendations to upper management regarding implementing changes and then reporting results. Excel, Powerpoint), Identify inefficiencies or failures in the existing processes & procedures, Work with existing stakeholders to assist in resolving inefficiencies in areas they themselves identify, Provide success as defined by The Business through increased efficiency, transparency & redundancy, Define process-oriented ‘round-trip’ projects that are suited development in a BPM software environment, Oversee the design, development and adoption for each project, Be able to demonstrate through monitoring, reporting and feedback that the stated business objectives have been fulfilled on a project-by-project basis, Ensure Optimisation extends beyond individual processes, improving support, administration and compliance surrounding all activities, Define The Business’ goals and definitions of success, ensuring resilience through training and documentation, Establish best practices throughout the department and beyond, Establish the department as a Centre of Excellence for Process Management & Optimisation, Enable other departments to benefit from the experience and approaches adopted, Establish departmental and inter-departmental links though collaboration and committee to propagate the adoption of Business Process precepts and methodologies, Act as Business Process Evangelist through internal and external PR in order to illustrate JPMC’s commitment to efficiency, transparency and conformance, Ensure all touchpoints are educated as to the CoE’s objectives and advantages of the adoption of its precepts, Demonstrable success in Business Process management/optimisation, ideally within IT Service Delivery and/or financial institutions, Ability to communicate and liaise at C-level, Experience/understanding of business & technical process re-engineering and modelling concepts, Exposure to one or more BPM software environments, especially OpenText’s BPM, The use of key performance indicators or analytics to underpin reporting, Strong analytical skills and writing skills related to the creation of functional and technical specifications, Experience at senior management or departmental head level, Experience in/exposure to the following areas, Location/Facility – Dallas, Texas For more information on the facility, please click our Locations link, Specialty/Department/Practice –Lean Operations Support, Operations Excellence, Benefits –Our competitive benefits package includes*, Master’s degree preferred in industrial engineering, Health Care Administration, or related field, Facilitation of Business Process Improvement projects (under Black Belt guidance) using Lean Six Sigma discipline and includes the coaching, coordination, and management of improvement teams as they are engaged in the improvement process, Project team member selection, develop project plans, assign tasks, reward teams, resolve conflicts and support Black Belt projects when required, Apply the various Lean Six Sigma tools to deliver project cost, quality and time objectives established by champions, leaders, key stakeholders and the needs of the business, Deliver projects that provide quantifiable, statistically significant and sustainable business process performance improvements in alignment to goals / objectives, Present project team progress to senior leaders, champions, and process owners at DMAIC tollgate reviews, Support Lean Six Sigma learning environment and associate development by facilitating or assisting with training events and simulation exercises, Serve as a change agent and support a continuous business improvement philosophy by ensuring appropriate use of methodology, process discipline, fact based decisions, and involvement of associates in problem solving and decision making, Extensive coordination with multiple stakeholders at all levels of the organization to understand the current state (problem statement) and define appropriate goals/objectives (Solution). Provide input to the Sealed Air Continuous Improvement strategy, Develop an effective understanding of business objectives, processes capabilities and activities, Prioritize the portfolio of work and objectives with process owners and leader through-out the company, Lead and facilitate business process improvement and transformation efforts, Provide thought leadership on methods, tools and approaches, Utilize advanced, agile methods of developing and managing enterprise level and enterprise-wide process improvement, alignment and deployment, Develop innovative solutions and substantive content that contribute to defining requirements for IT systems required to facilitate and support business process improvements, procedures, and with the development and application of organizational-wide information models, Leverage industry best practices to recommend, plan, organize, and guide complex requirements using Commercial Off-The-Shelf (COTS) tools facilitating quality improvement efforts where possible, Develops metrics, and methods to collect those metrics to measure operational efficiency, and develop budget and resource estimates supporting business process improvement efforts, Build relationships with other departments to ensure this team’s services are fully utilized and effectively coordinated across teams, Integrate the teams work and processes effectively with the other IT groups so we operate in an integrated manner, Provide measurement and tracking of CI progress and savings (including driving closure of open PIO/Actions), Six Sigma Green Belt or Lean Enterprise certification is a plus, Experience leading continuous improvement initiatives with measureable business payback, Ability to work with and influence key business stakeholders, Experience leading cross-functional teams on business improvement projects, Experience managing IT projects with understanding of how technology can enable business processes and results, Bachelor’s degree in a business or technical field, Five years of work experience in commercial roles desirable, Demonstrate use of data analysis and project leadership skills, Strong implementation and follow-through skills, Strong presentation skills, particularly to management audiences, At least 1 year(s) of working experience in transactional quality audit, Technology savvy with the ability to learn new applications and concepts, Must be able to learn new tools, software and processes, Must be able to take direction, listen to needs of business managers, and interpret their needs to technical instructions, Must be able to provide documentation and feedback on project request and communicate clearly any problems or obstacles; and quality audit results, Facilitate appropriate data sharing among model participants and the HAAB, Develop data sharing protocols and reporting schedules, Prepare gap analysis and integrate areas of improvement into plan, Develop QI strategy and establish QI priorities, Develop QI reports on progress which include qualitative and quantitative evidence of improvement, including, but not limited to, run-charts, PDSAs and surveys, Manage accountability of QI plan task leads, Undergraduate degree or higher level of education, 10 or more years of managing public health or public medical assistance driven quality health initiatives, with a preferred focus on social determinants of health, 5 or more years working in a highly matrix environment, General executive presence / presentation skills, 4 or more years of more social determinant of health experience, 1 or more years or more of program evaluation, data analysis and process improvement experience, Must reside in or near the Honolulu geographic target area, Healthcare industry and for-profit experience, Experience working with Native Hawaiians, Pacific Islanders, immigrants from Micronesia, and Waianae Coast residents and who are bilingual (Hawaiian, Samoan, Tahitian, Tongan, Maori, Tagalog, and/or Fijian), Work with other project teams to gather business requirements for enhancements and system developments in support of projects, Analyze business requirements and recommend solutions for projects, Serve as Customer Service Accounting/Front End contact for cross-functional projects led by other departments, Monitor team progress in accordance with project goals and schedules, Effective communication with team members as well as coaching team members in related tasks, Minimum 2-year experience in the insurance industry, Ability to promote a positive work environment at all times, Strong oral, written, interpersonal and presentation skills, Basic knowledge of PMO tools/principals and SDLC, Past experience working on and/or leading projects, Demonstrated experience interacting with operational areas in gathering, documenting and developing business requirements for projects, Completed Genworth’s Advanced LEAN Training, Acts as a point of contact between top management and employees or other stakeholders, Working with Process Performance Lead to align process improvement opportunities with associated key performance indicators (KPI) cascade model, Expected to drive results through business case development, process improvement methodologies, facilitate alignment between measurable results and process design changes, and manage project imitative teams to conclusive measurable results after implementation, Provides oversight and guidance to projects of high importance and critical to the organization, Demonstrates expertise in a variety of the field's concepts, practices, and procedures, Leads and directs the work of others, including a team of process engineers, project managers, and other support functions, Coaches others on understanding the financial results and analytical tools used throughout the industry, Establish goals and objectives for areas within functional area, Influence and implement policy for areas managed, Coordinate with related units to implement and attain performance objectives, Assesses performance of managers and professional team members, Develop actions to strength organizational capabilities, Translates the strategic direction into a business plan then implement strategy, Analyze relative value of alternative approaches or improvements which impact achievement of significant business/functional unit objectives, Use judgment to resolve complex internal and external issues that impact business, Significant experience with Lean, Six Sigma DMAIC or similar process improvement discipline desired. Complete Guide to the Best Project Manager Resume Keywords, Buzzwords, & Skills to Add to Your CV. Heading HaHa Harris 125 White … Monitored all charts and performed audits on various medical records. Process Improvement Manager Resume,Process Improvement Manager CV. Understand the interactions and interdependencies of key business processes and how they affect business execution and financial performance, Evaluate processes to identify complex, non-value adding, inefficient or error-prone steps and quantify the business impact of the waste or defects, Develop corrective action/improvement plans based on benchmarking and industry best practices and write business cases to justify the proposed solutions, Responsible for collecting stakeholder requirements and turning them into action plans or applying them as evaluation criteria. Act as a change ambassador and educator to streamline organization back-office and customer-facing policies, procedures and practices to enhance the customer … Resume. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. Entrepreneur … To see how you can launch your career, view this sample resume for a business analyst that Isaacs created below, or download the business analyst resume template in Word. Carrying out 5S, Poke- Yoke and kaizen activities for continuous improvement. Implemented the standardization of 1800 ATM configuration to reduce the variation from hundreds of system set ups to 5 standardized model types, Managed the daily submission of configuration changes to improve accuracy by 95%, continued to work to reduce inaccuracy by implementing suggested changes to processes on the vendor’s side, Worked with vendor to establish process controls and data systems to improve the submission of daily ad hoc configuration changes by suggesting changes to vendor run procedures, establishing checks and balances within the organization, and creating deadline criteria for execution, Maintained, updated, and delivered weekly scheduling changes that impacted over 1800 ATMs, three times throughout a nine-month period for full fleet project implementations to include the upgrade of fleet wide system software, enablement of EMV chip, and the implementation of a new user interface, Used Kaizen principles to reduce labor cost per unit by 19.4% for retail distribution teams, Served as Six Sigma Project Champion to reduce picking errors to less than 3% of throughput, Completed a Lean project to increase overall efficiency by up to 15% by implementing a batch picking process, developing standard operating procedures, and training personnel to ensure sustainability. 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