Black Screen in Dell Inspiron 15 3000. Laptop stuck on Lenovo logo: New laptop stuck between MSI or HP Omen: Laptop decision help - form filled - I'm a bit stuck. Forever. 4. I had to force the computer shut down manually every time by pressing the power button. Press and hold the power button until the screen shuts down. And recently, a new problem occurred that Windows 10 hangs on shutdown screen when I clicked Shut Down button on power options. This performs a hard shut down. 1. Performing a hard shut down is never ideal, but it may be your only option in cases like this. Press and hold the power button for 15-20 seconds after removing the battery. Hi, I have a Dell laptop running Windows 7 Home Premium which is stuck on the shutting down screen after I pressed install and shut down computer. 2. Wait a few seconds, and then turn your PC back on. 2. I shut it down and tried to restart. To turn off your PC at this screen—whether it’s a desktop, laptop, tablet—just long-press the power button. Every time when I shut down the computer, the light is still on. To fix Windows 10 PC stuck, hang, froze and won't boot on log in screen with blue spinning circle, please try … First, You can try to wake up the display by using Windows key + Ctrl + Shift + B. Thank you for helping us maintain CNET's great community. My laptop is stuck on shut down screen after installing updates! Remove the laptop's battery. - posted in Windows 7: My wife's laptop has been "Shutting Down" for about 8 hours now. Hold it down for about ten seconds. Before that, it spend 17 hours stuck … Laptop stuck at "Shutting Down" for 8 hours now. 9. 3.At the One Time Boot menu, press the arrow key to highlight Diagnostics, PSA+ or Enter ePSA, then press to begin the diagnostics. I have left it plugged in so it doesn't run out of battery and shut down. The computer not shutting down may be caused by a number of problems, like there may be a problem with the way the computer communicates with the software or hardware in your system (BIOS), or there may be an issue with newly installed software or devices that may interfere with the computer's basic function. 4. Dell Laptop stuck in battery saver mode. If you are using Windows 10 then an unexpected black screen problem can occur in your Laptop. I suggest you to hard shut down the computer by following the steps below and check again. Immediately at the Dell logo screen, starting tapping the key once a second until the One Time Boot menu appears (if the computer boots to Windows turn the computer off and try again). To fix Black Screen issue in your Dell Inspiron 15 3000 follow some ways to fix this issue. (Contact the manufacturer for help on how to remove the battery) 3. 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