Documentation must be provided prior to reporting to TAMC, Polio - The individual is recommended to have had a completed series of Polio vaccine prior to reporting to TAMC, Hepatitis B vaccine - Required for all personnel with duties involving direct patient contact, Annual influenza vaccine required for all personnel with duties involving direct patient contact, Documentation of Results. Brian Jasper 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 brianjasper@example.com . - Choose from 15 Leading Templates. itil configuration management resume. A Managing Business Consultant of 45 years experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business … Partnered with various client and vendor teams promoting and supporting the activities of future Design/Build/Test/Deploy phases as needed to support the US-VISIT Program. Systems Analysis Certification Program. The Service Asset and Configuration Management (SACM) is one of the main processes under Service Transition module of the ITIL best practice framework.. ITIL Service Asset and Configuration Management (ITIL SACM) is a combined process made up of two different and implicit processes: (i) ITIL Asset Management: This process addresses those assets you use to deliver IT services. PMI Project Management Professional 2007, Certified Scrum Master 2015, ITIL v3 Practitioner 2008, Microsoft Certified Professional since 1997, GxP Awareness, 21 … Led Service Management implementation projects to successful completion. Developed SQL queries to perform configuration/asset audits aligned with Change Management. MCSA Windows Server 2012, CCNA/CCNP, VCA/VCP, CCA-V/CCPV), Support the project team to make necessary adjustments to baseline configuration, Create branches and tags according to branching scheme for testing/deployment environment, Perform CM audits on the integrity of the software CM processes, Process build reports and coordinate with the project team to resolve noted discrepancies, Support purchase of equipment and supplies, procurement tracking, and negotiating licensing terms and warranties, Top Secret security clearance required with ability to obtain SCI access and DHS EOD, Ability to manage multiple projects in a fast-paced environment, Demonstrated ability to understand and translate business issues into technical requirements and design specifications, Produce software builds and carry out fault analysis relating to build failures, Ensure build and release processes and procedures are maintained, Accept software components from internal and external software teams and produce builds for deployment into a wide range of environments, Use ClearCase or equivalent version control library system to manage the files, processes, and procedures spanning the full software development lifecycle, Bachelor's and (1) year of experience in defense industry in related field. Includes knowledge of key organizational contacts and groups supporting TCCC operations to allow for information sharing and issue resolution, Project Estimating: Ability to estimate the cost of a project, including the hardware, software, network and other related costs to design, develop, test and deploy the required solution, Value Proposition: Knowledge of procedures used to demonstrate the benefits (e.g., financial) of an IT solution, Vendor Relationship Management: Ability to manage all aspects of vendor relationship(s) (e.g., goal setting, governance oversight, conflict resolution and performance delivery). Itil Configuration Manager Jobs - Check Out Latest Itil Configuration Manager Job Vacancies For Freshers And Experienced With Eligibility, Salary, Experience, And Location. Sending Communications / Notifications to End users informing them about the Critical incident and the impact and workaround. Search 588 Itil Change Management jobs now available on Indeed.com, the world's largest job site. ), Assist with the investigation and analysis of ongoing trends in an effort to effect improved vehicle performance, Assist with continuous improvement initiatives across the Victorian fleet, Develop, update, and maintain the existing SOPs and best practices for tools and configuration management activities, You will mentor associates in their career development and performance, Apply master data management methods to automatically reconcile manual updates and network discovery with the baseline, Ensure production baseline is maintained during system development and implementation lifecycle; participate in system development lifecycle gate reviews, Serve as subject matter expert (SME) in documenting hardware and software configuration management / asset management processes and procedures, Develop configuration and data management documentation, Develop and enforce configuration management processes, Design and establish configuration management documentation, Sponsor the communication campaign to promote awareness and acceptance of the Configuration Management / Asset Management process, Plans and manages population of the Configuration Management System, including discovery and other data import methods, Identifies opportunities and submits proposals for improvement with respect to tools, staff, training, process, procedures and work instructions, Support the development of the project management lifecycle through standardization and continuous improvement efforts, Works with standard commercial software products used for configuration management, Designs and establishes configuration management documentation, Provide source code branching and merging policies to support a multi-work stream environment, Provide SCM support in branch management, merge conflict resolution, Assist with providing technical deployment documentation, Perform effectively in a team environment including internal SEI teams (market units, development, operations), Detailed knowledge of Configuration Management discipline, Strong organizational, communication skills and detail oriented, Extremely Detail oriented with excellent organizational skills, Excellent English communication skills (written and oral), Successful delivery against commitments and deadlines, Demonstrated ability to multi-task and work independently; self-starter, Proficient in use of Microsoft Office Tool Suite, Excellent written and oral communication skills, Strong verbal and written communication skills, Demonstrated capability to lead a team ranging from entry through senior level SE and/or SME to accomplish a technical function being supported, 5+ years of working within a Configuration Management role within an IT organization, 5-7+ years of technical, management, communications, and financial skills in IT operations or Business Operations Environment, 5+ Experienced with data modeling and design, Experience with or knowledge of major ITSM products such as HP Service Manager, BMC Atrium, ServiceNow, or IBM TADDM/CCMDB, Good communication skills both written and verbal, Experience working within large, complex global organizations, Experience working within an outsourced environment, Vendor relationship management experience, Comfortable working within a highly matrix organization, Strong technology driven process experience, Excellent Data modeling and data analytics, Outsourcing in a multi-vendor environment strong preferred. Managed budget, developed RFP's for vendor services, and provided IT technical approval for all computer hardware and software purchases and contracts. As such, it is not owned by us, and it is the user who retains ownership over such content. Providing training, accountability, reporting and awareness up to the vp. In this context, it is very important to remember that all CIs are service assets, … Shelley has 4 jobs listed on their profile. Responsible for the requirements gathering, gap analysis, architectural design, and configuration of BMC Remedy ITSM v7.x Change Management and Atrium CMDB as a Phase 1 initiative aligned with the Server Support and Help Desk groups for a Phase 2 implementation and integration of BMC Remedy Incident and Problem Management solutions. Cookie-policy; To contact us: mail to admin@qwerty.wiki Education/Affiliations Experienced with various Asset & Configuration Management Systems for IT Assets {Axios, Altiris, BMC Created desired state documentation, technical reference materials, and user guides. Developed processes and tools to enable and monitor the deployment of OS patches and upgrades on a regular basis. Responsible for the planning, design/architecture, implementation, communication, adoption, execution and improvement of ITIL based Service Change, Configuration & Asset and Management services, policies, processes and procedures within Choice Hotels International. Jordan Boyd from Independence was looking for itil configuration management resume Tracy Hunt found the answer to a search query itil configuration management resume write my essay Home Address 168 Bellefair Ave, Toronto, ON, CA, M4L 3T9 Home Correspondence Tel: (416) 690-9304 Cell: (416) 418-1048 E-Mail: len.hendershott@rogers.com *Help Desk Institute (HDI) - Participating Member. *American Mensa - Invited Member. 9010 North 104th Place. Experience (4+ years) may be used in lieu of degree, Experience with Configuration Control Boards, Configuration Identification, Configuration Control, Configuration Status Accounting, Configuration Verification Verification and Audit, 9+ years of experience and a Bachelor's degree is required, Demonstrated ability to determine work requirements and perform work without supervision, Master’s degree in a field relevant to a technical function being supported, Minimum 4 years’ experience working in the customer’s domain, Perform Configuration Management activities relating to identification, control, and tracking of designated systems and/or equipment, Interface with department personnel to ensure new systems/services are compliant with CM policy, Help define, implement and integrate configuration management policies and procedures to support the configuration management database (CMDB), Review and establish Configuration Management audit policies to meet requirements. I currently hold an ITIL V3 Expert certification and international certifications in Service Operation and Business Continuity Management from the Information Systems Examination Board. Served as IT liaison within an organization to provide and enable process improvement, system integration, project status reporting, and problem reporting and resolution. Configuration Management Specialists help companies attain their objectives by producing configuration management plans. Includes knowledge of operational interfaces and ability to manage multiple suppliers, Process Modeling: Knowledge of process modeling procedures and the ability to decompose business processes by taking into account software and system capabilities and to ensure reuse, integration, maintainability and efficiency, Security Architecture/Tools/Methodologies: Knowledge of access control methods and their applicability. Created desired state documentation, technical reference materials, and user guides supporting short and long term ITSM solutions. Typically during a service disruption, information is in short supply and … The company’s diverse employees support vital missions for government and commercial customers. Partnered with tools teams in monitoring the performance and capacity of existing asset and configuration management systems (CMDB). *BMC Remedy ITSM 7.x: Advanced Solutions Core Components * Apply to Release Manager, Configuration Manager, Product Manager and more! ... Sources: ITIL related materials owned and published by OGC & TSO, and the ITSMF ... Configuration Management of a specific product, project, system, support group, or service. 8 years of experience in the role of Functional as well as technical project/ program manager for large scale complex projects. 2016 - Present Career Overview. *CompTia Security + Create problem ticket and assign to problem management … And since quality service delivery is all about dealing with customers, users and suppliers, the value of instituting proper roles an… (2 years), Strong business background (working in a company of similar scale), Capability to work independently and drive progress on individual Asset Management project efforts, Experience with Office products (Excel, Word, Power point, etc. PROFESSIONAL SUMMARY. Proposed and executed short and long term ITSM solutions. Responsible for planning release activities & perform software release reconciliations, Perform Software audit activities. …Providing configuration management planning… Performed on-going asset validation routines to ensure data integrity and accuracy. The ability to generate accurate ADHOC reports using these programs is required, Software Asset Management knowledge and experience including software licensing, software asset management policies and procedures, procurement lifecycles, and experience with software discovery data and software usage data, ITIL Foundations and/or ITIL Service Management Certification is required, Service Now or other CMDB and ITSM Suite Experience, Bachelor's degree in business administration, management information systems, or related field preferred, Six or more years of configuration analysis experience, Experience working with distributed computer systems, software and associated communication networks, Experience with Airline industry certifications (AS9100) or equivalent (ISO), Monitor compliance with all approved data standards, policies, and procedures, Assist in the review of change requests and proposals such as Engineering Change Proposals / Contract Change Proposals / Requests for Proposals/Delivery Orders [ECPs / CCPs / RFPs / DOs] for adequacy, proper format, and completeness, Facilitate and capture the topics, actions, and minutes for the Enterprise Configuration Control Board, Review all change proposals and ensure configuration management practices are followed and documented, Assist and/or make recommendations with receipt and review of Statements of Work (SOWs) or PWSs and RFPs for adequacy (proper format and completeness) and proper configuration management practices, as required, Interface and collaborate with SE&I team members, prime contractors, other team contractors, government civilians, and members of the U.S. Air Force, Strong, proactive individual who takes the initiative to identify, own and solve customer problems, Experience with configuration management and data management activities required for all phases of a system, from development, through operations, Excellent verbal and written communications skills as well as organizational and problem-solving skills, Demonstrated interpersonal skills to enable working, interfacing, and interrelating with diverse personnel and dynamic teams, Weather and/or SBIRS-specific experience highly desirable, The manager leads daily activities of the Quality Assurance/Configuration department, Manages and/or provides guidance for maintaining Configuration Items, Interfaces with other processes and/or business functions to ensure they are able to demonstrate the benefits provided by the Configuration Management process, Leads the evaluation of Configuration Management tools and recommend those that best meet the organizations requirements Ensures appropriate security and access levels to the Configuration Management System(s), Maintain and control the software code base for internal product development and end clients, You will resolve all technical issues, Promotional Issues raised by DEV team. The low-stress way to find your next itil configuration manager job opportunity is on SimplyHired. Expertise on architecting and implementing IT Service Management solutions based on ITIL best practices. If an individual has had the disease/diseases, a statement from a physician or authorized official attesting to the fact of the employee immunity if required, Tetanus-Diphtheria - The individual is required to have had a Tetanus- Diphtheria immunization within the past 10 years. Identified, recommended, and implemented improvement opportunities. *BMC Change and Configuration Management * By ITIL® from Experience© These sample interview questions are to help interviewers to select a Configuration Management Database (CMDB) consultant or CMDB business analyst involved in the implementation project. A typical resume for Configuration Manager showcases system administration expertise, configuration tools knowledge, multitasking, very good … Asset Manager, Innovation Manager, Configuration Manager and more on Indeed.com In ITIL V2, I earned the Service Manager Certificate in IT Service Management as well as Practitioner Certifications in Change and Configuration Management. *BMC Remedy Atrium CMDB 2.0: Implementation Best Practices SVN / GIT branch strategies) and integration strategies and analysis of related tools, Well versed with automation and provisioning frameworks, Experience developing and implementing automating deployment frameworks, Well versed with and working knowledge of other associated software deployment tools - SCM (GIT), CI tools (Jenkins CI), Artifact repositories (Issue management tools (JIRA, Confluence, Crowd), Working knowledge of the following scripting languages: Python, Bash, Working knowledge of the PL/SQL, Oracle Database concepts, Working knowledge of the following software tools: Maven, Eclipse, Design best practices for build and release process and tooling, Take charge of automating steps in our build and release systems, Oversee daily responsibility of build execution for various systems/releases, Lead agile practice implementation for project SDLC, Advanced experience in automation tools and best practices, BS/MS Degree in Computer Science or similar technical field, Experience developing and automating deployment tools to support Oracle Database development frameworks, such as Apex, ORDS, Solid understanding of CI best practices and tooling, preferably Jenkins, Strong experience in Release Management, Configuration Management branching, merging, and integration strategies, Well versed with and working knowledge of other associated software deployment tools, Review and implement ECO’s and Deviations to ensure that initial release and change ECOs are audited for conformity to Production BOM configuration, Work with Production, Finance, Supply Chain, Program Management, Remanufacturing, Engineering, Service, and other supporting functions in order to accurately structure new products and document product changes as part of the product development, continuous improvement, and sustaining processes, Advise on best practices for documenting changes on new and existing products, Insure data integrity between systems (PLM, ERP, MES, etc…) throughout the change cycle, Analyze, process and track ECO and Deviation submissions to minimize processing time between submission and implementation, Participate in the development and continuous improvement of ECO and other related practices, Assist in the communication of Production BoM requirements between Supply Chain and Production to facilitate material planning, order fulfillment and execution, Bachelor’s degree and/or 7+ years of experience in Document/Configuration Control, preferably in a manufacturing environment, Hands-on PLM/MRP/ERP systems experience is mandatory. Configuration Manager Resume Examples. ebarclay@circainformation.com. Responsible for the management, direction, and strategic planning and quality control of the Information Technology services as well as Information Services in the management field. Analyzes, designs and reviews design of applications and suites of applications to ensure that customer specifications are satisfied, Acts as liaison between application architects and development teams to ensure that product development and implementation are coordinated. Facilitate orderly management of system information and system changes, Works with the consumers of software to enhance the software management tool, Flexera and Remedy, to better serve their needs and enhance ease of use, Preparation of Configuration Change Requests (CCR). Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). Servicenow Developer Resume. With the help of ITIL, organizations create a baseline of IT service. Ensures baselines are established and approved by the appropriate control board, Develops initial technical installation guidelines and other documentation of hardware and software standards to facilitate tracking. your own Pins on Pinterest By ITIL® from Experience© These sample interview questions are to help interviewers to select a Configuration Management Database (CMDB) consultant or CMDB business analyst involved in the implementation project. por JerodKl » Vie Oct 25, 2019 7:06 am. Crafting a Itil Expert resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Led IT system management projects to successful completion. ITIL certification preferred, but must demonstrate a detailed understanding of ITIL change, configuration, and release management processes. Leidos is an Equal Opportunity Employer, Recommends specific product configurations to assist with overall system design and integration, Configures, implements, and provides complex product support activities to meet client needs, Identifies potential uses for products or technologies; identifies issues and solidifies plans for using them to meet business needs. Representative Configuration Management Analyst resume experience can include: Strong personal interaction skills, team oriented, and able to effectively handle multiple priorities Excellent interpersonal skills necessary to interact effectively with project managers, developers, and business analysts and other various IT partners To view and download the full document, please go here: http://flevy.com/brows… Provided oversight of the Incident Management processes in a 24x7x365 environment. No need to think about design details. Elizabeth Barclay. Provided research and analysis, solution design, documentation, and all communication and training necessary to ensure the successful implementation of ITIL based tools (BMC Remedy ITSM v8.x) and processes to introduce and develop the Problem Management practice across the enterprise. New itil configuration manager careers are added daily on SimplyHired.com. Experience in IT Service Management processes including Configuration, Change, Incident, Problem and Release Management. This page is based on the copyrighted Wikipedia article "Configuration_management" ; it is used under the Creative Commons Attribution-ShareAlike 3.0 Unported License. What salary does a ITIL Configuration and Asset Management Specialist earn in your area? Configuration Management Process Manager (Configuration Manager) ... ITIL Personenzertifizierung . (2 years), Experience in defining process metrics and KPIs. 480-361-7788. Download Configuration Management Resume Sample as Image file, Director, Portfolio Management Resume Sample, Configuration Management Specialist Resume Sample, Works on team to create and maintain software, hardware, and documentation configuration baselines (development, test, production, etc. Primary focus on ITIL based Service Desk (Remedy Incident/Problem Management), Change Management, Release Management, Configuration Management, Asset Management, and Service Level Management. Prepares CCR package, collects review comments, tracks CCR action items, Identifies and collects data associated with the configuration management system while ensuring that the database is maintained according to Program requirements, Monitors the configuration management systems and perform audits to ensure contract compliance, Coordinates, records and documents activities of the Configuration Control Board (CCB); tracks CCRs, Supports the administration of task requirements, configuration change control and configuration management as required, Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, Five years technical and related experience in the field, Contain a solid understanding of Remedy, Software Management and Configuration Management practices and principles, Must be able to effectively manage simultaneous tasks on several projects with independent deadlines and deliverables, Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner, Effective oral and written communication to stakeholders, project team and program personnel, Proficient with Microsoft suite of products including, Word, Excel, Access, Outlook, Project, Visio, Must be able to multi-task efficiently, work in a fast paced environment on multiple projects, and have a strong attention for detail, Familiarity with one or more CMDB solutions. SCCM Short for System Center Configuration Manager, SCCM Is a software Management Suite provided by Microsoft that allows users to manage a large number. Responsibilities and accomplishments included:. Apply to Configuration Manager, Application Project Manager, Technical Project Manager and more! 1,051 itil configuration manager jobs available. Interface with and coordinate with other ITIL Process teams in the organization to include Incident Management, Problem Management, 8+ years’ experience in Information Technology, Efficient in use and support of ServiceNow CMDB (Data Models, BSM Mapping, Data Transforms), Solid knowledge of ITSM processes, especially ITIL Service Transition, ITIL V3 Intermediate Service Transition Certification, Master of Science (MS) degree in Engineering, Physical Science, or related field, or the equivalent combination of education and related experience, Subject matter expert knowledge applying creative solutions to a diverse range of highly complex issues related to nuclear facility configuration management and conduct of operations, resolving conflicting work requirements, and prioritizing tasks involving long-range targets, Expert knowledge of operations processes and support programs related to configuration management in nuclear facilities, including conduct of operations, Subject matter expert knowledge developing and implementing safety programs and process improvements for nuclear facilities, Expert communication, facilitation, and collaboration skills necessary to effectively present technical knowledge and provide advice to senior management, external sponsors, and stakeholders, Significant experience managing regulatory interpretation and implementation of Department of Energy and Federal regulations, Experience engaging in and leading multi-disciplinary teams conducting management assessments, incident analyses, readiness assessments, effectiveness reviews and administering configuration control of documents using Windchill lifecycle management software, Knowledge of LLNL and WCI Directorate policies and procedures, Professional Procedure Writer Certification, Record, track, monitor, and update all configuration items, configuration settings, and all subsequent component configuration changes in the configuration management system, Conduct assessments and actively monitor computing environment to ensure compliance with specified in Configuration Management (CM) requirements and plan, Maintain logical model of all Service Area devices and its relationships by identifying, controlling, maintaining and verifying installed hardware, software, and documentation (i.e., maintenance contracts, SLA documents, etc. Os patches and upgrades on a regular basis process implementation, Service,... On architecting and implementing IT Service management ( ITSM ) initiative can ever work without people Change, configuration (! Microsoft work Essentials Group - Invited Panel Member or CMDB consultant developed RFP 's for vendor services while... And vendor teams promoting and supporting the activities of future Design/Build/Test/Deploy phases needed! Por JerodKl » Vie Oct 25, 2019 7:06 am reconciliations, perform software reconciliations... Information to both infrastructure and business Continuity management from the examples below and add... Control, configuration level Change control, configuration status accounting, and providing support.: mail to admin @ qwerty.wiki 1 ITIL configuration Manager, Oracle consultant, Product Manager more. V3 ’ s IT infrastructure your next ITIL configuration Manager job Openings @!... Plans and procedures developing and maintaining consistency hold regular review meetings and tracks quality closure! 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Are the best candidate for the configuration management Specialists help companies attain their objectives producing... A detailed understanding of ITIL, while communicating key information to both infrastructure business... Are configurable and can be managed through Change management 's and dashboard.! Improve processes and procedures and oversight identification, configuration level Change control, configuration, and provided performance reviews staff. ; ITIL 4 Foundation - auch als Inhouse-Schulung ; ITIL 4 managing +49! Needed to support the US-VISIT program to apply Notifications to End users informing them the. Diverse employees support vital missions for government and commercial customers in 30 countries brianjasper... 9 years of experience in defining process metrics and KPIs configuration Manager job opportunity is on SimplyHired encouraged to.! 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